Quality planning tools are often used to help plan effective quality management activities.（） is one of such tools, which involves company actual or planned project practices to those or other projects to generate ideas for improvement and to provide a basis by which to measure performance.

参考答案： A

解题思路：制定项目质量计划的工具有助于质量计划活动的编制。基准分析（Benchmarking ）是其工具之一，它是指将项目的实际做法或计划做法与其他项目的实践相比较，从而产生改进的思路并提出度量绩效的标准。
B选项为质量度量，C选项为质量检查表，D选项为头脑风暴法 >>>立即刷题

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Quality planning tools are often used to help plan effective quality management activities.（ ） is one of such tools, which involves company actual or planned project practices to those or other projects to generate ideas for improvement and to provide a basis by which to measure performance.