Managers must become proficient cross-cultural communicators if they wish to succeed in today’s global environment. Culture consists of the values, attitudes, and　__1__　in a given group of most of the people most of the time.　__2__　communication is communication in a management　__3__　to achieve a　__4__　result (writing a memo, interviewing an applicant, running a meeting, preparing a presentation). If you are working in a different culture, you may have to reconsider your communication　__5__　and evaluate its　__6__　.

　　A realistic　__7__　in one culture may not be so in another. One way to　__8__　what might be realistic is to analyze　__9__　psychologists call the “locus of control.” People in some cultures　__10__　believe in “　__11__　control” over destiny--that is, that people can control events themselves. People in other cultures believe in “external control” over destiny--that is, events are　__12__　and uncontrollable. What　__13__　an appropriate time frame in one culture may not be achievable in another. It all depends on the culture’s　__14__　of time. In some cultures, timetables are exact and　__15__　. Examples of such cultures include Germany and Switzerland. Other cultures have more relative and　__16__　attitudes toward time; one may be kept waiting; projects may　__17__　more slowly. Examples here are Latin and African countries. An　__18__　in Cameroon tells of a meeting scheduled for 9:00a.m. in Yaounde. People began to arrive at 1:00 p.m.　__19__　, however, when the last person　__20__　at 2:00 p.m., the other Cameroonians admonished him for being later.